At ShopSaza, your satisfaction is our priority. If you’re not completely happy with your purchase, you may return it within 10 days of delivery for a refund or exchange.

Eligibility for Returns

To be eligible for a return:

• The item must be unused, unworn, and in the same condition you received it.
• It must be in the original packaging with all tags attached.
• The return request must be made within 10 days of the delivery date.

Non-Returnable Items

Certain items are non-returnable, including:

• Final sale or clearance items
• Gift cards
• Personalized or custom items

How to Start a Return

Email us at support@shopsaza.com with your order number and reason for return.

We’ll provide return instructions and a return shipping address.

Once we receive and inspect your return, we’ll notify you of the approval or rejection of your refund.

Refunds

Approved returns will be refunded to your original payment method.

Please allow 5–7 business days for the refund to appear on your statement.

Shipping costs are non-refundable.

Return Shipping

Customers are responsible for return shipping costs unless the item was defective or incorrect.

We recommend using a trackable shipping service for your return.

Questions?

We’re here to help! Contact us at support@shopsaza.com and we’ll make it right.